For users
Company Policy
Privacy Policy

The types of data we collect:
"Personal Data" is data that allows someone, you to identify you individually, including, for example, your first name, last name, gender, email address, phone number, messenger as well as any other non-public information about you.

"Anonymous Data" is data, including unidentified data, that is not associated with your Personal Information. Anonymous data by itself does not identify people. We collect personal information and anonymous information as described below.

When you use our website or any other alpalife.com's service, update your account profile or contact us, we will collect your personal information, such as your email address, first and last name, mobile or landline phone number, messenger and other information we deem necessary. We also collect your wallet address, which may be associated with personal information when you use our services. Our system may change or store settings such as the display of your content, notifications, favorites and other preferences. We also collect, store and use information about your ID, mobile device or any other device you use when you use our service.


Analytical ways we collect data
  • Like all Web sites that provide various kinds of services on the Internet, we use cookies to collect information. We may use session cookies (which expire as soon as you close your current session) and persistent cookies (which remain on your device until you delete them yourself) to analyze how our counterparties interact with the website, improve and analyze our products and provide users with a more personalized service and better content and optimize user interaction.
  • The tracking technologies we use, such as cookies and pixel tags, other companies may set their own cookies or similar tools when you visit the website or other alpalife.com's products and services.
  • We also use "pixel tags" (also called transparent GIFs, web beacons or web bugs). Pixel tags allow us to analyze how users find our service, make the service more useful to you, and tailor your experience with us to your specific interests, needs, and preferences.
  • Information that we collect through our services to provide services and improve their quality and convenience to you. Our company collects information about you including, but not limited to: your browser type, operating system of the device you are using, Internet Protocol ("IP") address, mobile device, blockchain address, wallet type and time and date stamps, and country and region of location.

What We May Use Your Personal Information For

Information received from third parties
We may receive personal and/or anonymous information about you from our partner companies that offer their products and/or services for use in conjunction with our service or whose products and/or services may be linked to our service. For example, third-party wallet providers provide us with your blockchain address and certain other information that you choose to share with those wallet providers. We may add this to the data we have already received from you or about how you use our service.

We collect and process your personal information in order to administer and optimize our business processes, to provide you with quality services on our end, to personalize your interaction with the Website and to improve our service in general.

We exercise the right not to use the data for any purpose not related to the activities of alpalife.com and not to disclose data to third parties when third parties use our services and products to interact with the user on the platform.


Use of your data to improve the service:
  • Facilitate the creation and protection of your account and identify you as a user in our system
  • Detect, prevent, and remediate fraud, violations of our terms or policies, and/or other malicious or illegal activities
  • Comply with applicable law, cooperate with law enforcement and/or other authorities in investigating suspected violations of the law, and/or pursue or defend against legal threats and/or claims
  • Send you a welcome email to verify ownership of the email address you provided when you created your account, send you administrative notices or emails such as security, support, and maintenance recommendations.
Do you still have any questions? We are always willing to answer or provide you with all the necessary information.
Contact support via Chat
Discord Channel
alpalife.com
Telegram support
@alpalife.com_support
Email for Partners
setup_partner@email.com